Frequently Asked Questions
What if I've never taken a yoga or a meditation class?
We have different types of yoga classes at HealHaus – there’s something for every level of student. To see the different types of classes we offer, click here!
We also have amazing meditation teachers from a variety of different teaching backgrounds. They offer simple techniques in an accessible and inviting way. Our teachers will help guide you through the class.
What if I'm running late?
For workshops and classes, please arrive early. We do not allow late entry after 10 minutes.
Do I need to pre-register for class?
Though not required, pre-registration through the Mindbody app will reserve your spot in any class and is most helpful for peak classes.
Do you have lockers on site?
We have individual lockers to store your items—please remember to turn your cell phone off or put the ringer on silent.
Are there showers on site?
We do not have showers on site, but we do have a bathroom for changing.
Do you have mat rentals?
We have mats at the space. $2 rental fee.
What are your cancellation policies?
Yoga Cancellation Policy: Please cancel your reservation at least 2 hours before class. No refund within two hours of class.
Meditation Cancellation Policy: Please cancel your reservation at least 2 hours before class. No refund within two hours of class.
Workshop Cancellation Policy: If you cannot attend a workshop you signed up for, please cancel at least 24 hours in advance. You will be credited the full amount of the workshop cost towards a future workshop. Cancellations within a 24 hour period cannot be credited.
Digital Membership Cancellation: HH Studio memberships can be cancelled at any time with the exception of 3 month commitment options. There are no refunds once payment is processed. Please click here to cancel your membership.
How do I cancel my membership?
To terminate, please log in to your MindBody consumer account on your desktop and go to My Info > Account. (Contract cancellation unavailable on the app)
Go to the Auto Pays section and click on Terminate next to the contract you wish to terminate.
Please keep in mind that you are terminating effective immediately. If you had a payment come out you are out of that money and the pricing option will now be expired.
How do you book a private practitioner service?
Please click here to book a private service.
Please be advised the private appointments are not booked until the practitioner confirms the date and time. The practitioner will confirm the booking request within 24 hours. Upon receiving confirmation from the practitioner, please remit payment for the booking with the practitioner.
Our private practitioners are all professionally licensed. Terms, conditions and cancellation policies are subject to each individual practitioner.